Privacy

Last updated: 18 December, 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information we collect

We collect personal information in the following ways:

  • Contact form
    When you submit a contact form, we collect the information you provide, such as your name, email address, phone number, and message content.
  • Website analytics
    We use Google Analytics 4 via Google Tag Manager to understand how visitors use our website. This helps us improve performance, content, and user experience.

Analytics data may include information such as pages visited, time spent on the site, device type, and general location (e.g. city or region). This data is aggregated and does not directly identify you.

How we use your information

We use your information to:

  • Respond to enquiries submitted via our contact form
  • Communicate with you where you have requested information or services
  • Monitor and improve the performance and usability of our website

We do not sell your personal information.

Cookies and tracking technologies

Our website uses cookies and similar technologies, including those related to analytics. Full details about the cookies we use and how you can manage them are provided in our Cookies Policy, which is available separately.

Sharing your information

We do not share your personal information with third parties except:

  • Where necessary to operate our website (for example, hosting or analytics providers)
  • Where required by law

Any service providers we use are expected to handle personal data securely and responsibly.

Data security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, or disclosure. However, no website or internet transmission is completely secure.

Your rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your personal information

To make a request, please contact us using the details below.

California privacy notice

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Subject to certain limitations, these rights include:

  • The right to know what personal information we collect and how it is used
  • The right to request access to or deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to limit the use of sensitive personal information (where applicable)
  • The right not to be discriminated against for exercising your privacy rights

We do not sell or share personal information for cross-context behavioural advertising.

To exercise your California privacy rights, please contact us using the details below. We may need to verify your identity before processing your request.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: hello@mitsi.la
Phone: 123456789
Location: 1737 Naud Street, Los Angeles, CA 90012